First In Support
A: MIL and Contract Air is the preferred method of travel as directed by SECDEF and EXORD. Space-A has been suspended by TRANSCOM/AMC(USAF), Space-R is required to fly (ticketed itinerary via SATO into GATES) on the Patriot Express (PE) BWI to Ramstein. Commercial flight cancellations are numerous which makes PE a better option. 1 x round-trip is authorized per 12 month period.
Patriot Express Space-R Travel Requirements and steps:
- Obtain a GO/SES ETP
- Traveler must have a current passport with SOFA stamp
- Traveler must be Command Sponsored
- Flight must be booked by SATO Travel. Doors are closed, service is provided by email and phone. Flight can also be initiated via DTS and use “TMC Assist” option.
Rhineland-Pfalz SATO Travel
A: Chain of commands are doing some Exception to Policies to conduct some rotations of Soldiers. For right now we are going to continue with what we have, and rotate those soldiers as the mission dictates and as we truly believe it fits the Exception to Policy.
A: The answer to this question is found in two separate paragraphs of ALARACT 026/2020 in order to cover a multitude of movement status scenarios. Paragraph 4.A.3. states that soldiers, DA civilians, and their family members assigned to a Geographic Combatant Command (GCC) that have signed out of the installation will not continue PCS movement without approved exception to policy from the respective GCC (procedures can be found in paragraphs 4.A.8. and 4.A.9.)
Paragraph 4.A.4. states that Soldiers, DA civilians, and their families who have not signed out of the losing installation will stop movement subject to the approval of an exception to policy as prescribed in 4.A.8 and procedures in paragraph 4.A.9.
A: Army Human Resources Command is currently working through courses of action by communicating directly with the field via daily teleconferences. Consideration is currently being given to deferring report dates to align with current projection of the Stop Movement end date. Please bear in mind that during this time of uncertainty, Stop Movement guidance could either potentially be shortened or extended to meet the progress, or lack thereof of COVID-19 treatment.
A: Soldiers in this case should consult their medical provider and their chain of command. If household goods have already been picked up and are in transient quarters, they may be able to leave. If there is a medical reason for departure, this is covered in ALARACT 026/2020 paragraph 3.C.2. (Exemptions), “travel by patients and medical providers for the purpose of medical treatment for DoD personnel and their family members is authorized.
A: Army Human Resources Command is carefully analyzing the effects of COVID-19, Stop Movement and current assignment instructions impacted by the current policy. With daily discussions with the field via teleconferences, deferring assignment report dates, and potentially changes to assignments are all courses of actions being considered. Again, please bear in mind that during this time of uncertainty, Stop Movement guidance could either potentially be shortened or extended to meet the progress, or lack thereof of COVID-19 treatment. That being said, patience is required as HR assignment officials continue to analyze and plan under a very fluid timeline.
A: Soldiers and DA Civilians should contact their chain of command to pursue an ETP. If they are on regular leave, the command will determine. For PCS leave, this situation falls under the guidance of ALARACT 026/2020 paragraph, 4.A.8.B. (Extreme Hardship). The Soldier may request a Hardship ETP to continue movement, for reasons including, but not limited to, shipment of HHG and POV and/or loss of housing due to selling homes or ending leases.
A: Consult your chain of command who will determine case by case and pursue an ETP to continue PCS movement. HR professionals across the Army have been in constant dialogue with HRC throughout this ongoing crisis in order to provide the best guidance to affected Soldiers and their families. This particular situation falls under the guidance of ALARACT 026/2020 paragraph, 4.A.8.B. (Extreme Hardship). Soldiers and DA Civilians “may request a Hardship ETP to continue movement, for reasons including, but not limited to, shipment of HHG and POV and/or loss of housing due to selling homes or ending leases.” DA Civilians should consult their HRO.
A: According to USTRANSCOM Personal Property Advisory #20-0058, specific questions regarding movement of POVs should be addressed to the local Vehicle Registration/Vehicle Processing Center (VPC).
For the local Kaiserslautern Military Community, the Kapaun Vehicle Registration office is located at Building 2806, 6th Avenue on Kapaun Air Station.
Their direct phone number is: 06315367542.
A: Consult your chain of command. It depends on what kind of travel – ordinary leave or PCS leave, and what is the exact reason for return. According to ALARACT 026/2020, paragraph 4.A.2., Soldiers, Da civilians, and their family members that have signed out of a CONUS installation enroute to a foreign OCONUS location will not continue PCS movement without approved exception to policy from the Vice Chief of Staff of the Army (Procedures are in Paragraph 4.A.8. and 4.A.9.) ALARACT 026/2020 paragraph, 4.A.8.B. (Extreme Hardship). The Soldier may request a Hardship ETP to continue movement, for reasons including, but not limited to, shipment of HHG and POV and/or loss of housing due to selling homes or ending leases.
A: Consult with your chain of command. An ETP is required to cross borders. Movement based on separation is exempt from this policy. ALARACT 026/2020 paragraph 3.C.2. (Exemptions), travel for retirements or separations within the next 60 days are exempt from DoD travel restrictions. Travel from the Ramstein terminal on Patriot Express must be in a “Space-R” (Required) movement order facilitated through your local SATO travel office in Belgium. The telephone numbers for the U.S. Army Garrison Benelux SATO travel office are: 011-32-68-657125, 1-(866)-422-9428, and DSN 314-368-9742.
A: It is going to require and Exception to Policy so that you are able to navigate across those closed borders. Units should be working through the details and send them up to Maj. Gen. Chris Mohan so he can authorize those Exceptions to Policy.
A: If there is a situation requiring emergency leave and the appropriate Red Cross Message is submitted to the command, an ETP can be submitted for approval through the chain of command
A: MG Mohan signs exception to policies every day. For a close family member or birth of a child, he has approved every single one of them so far. Just get that information into your chain of command.
A: Consult your chain of command. All administrative actions such as requests for compassionate reassignments continue to process through HRC approval authorities. If compassionate reassignments are approved based on the current 60-day guidance for Stop Movement, this would fall under ALARCT 026/2020 paragraph, 4.A.8.B. (Extreme Hardship). The Soldier may request a Hardship ETP to continue movement, for reasons including, but not limited to, shipment of HHG and POV and/or loss of housing due to selling homes or ending leases.
A: Under recent guidance, testing sets that are used in U.S. healthcare facilities, which would include those operated by the Department of Defense in an OCONUS location, must conform to standards established by the Centers for Disease Control. Initially there had been a significant lag in producing and providing test kits that met this criteria. As production has improved, more test kits are becoming available and we should see improved availability in Europe.
A: Since the last 21st TSC Town Hall, Landstuhl Regional Medical Center (LRMC) has increased its ability to run 417 COVID-19 tests per day, using 24 hour shifts, and is looking at options to contract with host nation facilities to increase the number of tests that can be run daily.I will need to defer to LRMC as to what their current daily completion rate is within the confines of their capacity.
A: It is true that some patients can become infected with COVID-19 and show very mild symptoms. The current CDC screening criteria employed by LRMC has been developed to balance the limited number of COVID-19 test kits with clinical suspicion for the disease.As everyone who potentially has mild symptoms of COVID-19 may not be tested, aggressive personal hygiene and social distancing protocols can limit the spread of this illness and other flu-like syndromes.
A: Per current USARUER guidance, once placed in quarantine, you cannot “test out” out of quarantine.Fourteen days must pass from the last high risk contact and the patient must remain symptom free for the fourteen days. As COVID-19 symptoms could take the full fourteen days to appear, a patient cannot rely upon a negative test before that time period has elapsed.
A: Contact your Primary Care Manager or Doctor to assess the need for quarters.
A: If the term “yet” means that a member of the household has undergone COVID-19 testing, then the household should restrict its movement until test results are known.
There are number of other respiratory ailments that can be present in the community and most are passed person to person in the same manner.In general, if a household contact is feeling well, then there should be no restriction on their movement (work, commissary, etc).The current emphasis on social distancing and personal hygiene, as well as aggressive work place measures should lessen the risk of “bringing” an illness to work. I would defer to specific work centers or command teams, if they have put out more restrictive guidance regarding ill family members who have not meet the criteria for COVID-19 testing.
A: There should be no noticeable effect to Military pay. The 266th FMSC will continue to process all pay actions received from units during the pandemic.
A: Currently, HDP has only been authorized for Soldiers traveling to, through or from CDC travel advisory level 3 country who have been quarantined a facility that is neither provided by the U.S. Government nor is their personal residence at the member's permanent duty station (PDS), may receive HDP. Soldiers in this situation are advised to fill out a DA Form 4187 from their unit requesting HDP-ROM. The DA Form 4187 should indicate the Soldiers PDS, current location, date quarantined and provide medical documentation indicating quarantine. The unit will submit all documentation to Finance for processing.
A: Due to the global effects of the Coronavirus, the Allowances Branch is suspending all ongoing and upcoming DoD Overseas Cost of Living Allowance (COLA) Retail Price Schedule (RPS) data collections and submissions until further notice. Any Overseas COLA RPS reports received before 1 January 2020 will continue to be analyzed; however, if an analysis results in a decrease, implementation of the decrease will be suspended until further notice. Analyses resulting in COLA increases will be processed without interruption.
Currency fluctuations will continue to be monitored daily, and implementation of COLA changes based on currency fluctuations will be adjusted as necessary to ensure members' purchasing power is appropriately maintained over time.
A: No. All retiring and separating Soldiers are exempt from travel restrictions according to ALARACT 026/2020 paragraph 3.C.2. (Exemptions), “travel for retirements or separations within the next 60 days are exempt from DoD travel restrictions. Additionally, travel by patients and medical providers for the purpose of medical treatment for DoD personnel and their family members is authorized.” This includes all types of retirements and separations (ETS, chapter, etc.)
A: Currently all ALC and SLC courses have been suspended. Last resident BLC class is graduating this Friday. Ft. Bliss, Texas will be standing up a Distance Learning Course for BLC and MLC.
A: Currently right now we are waiting on guidance from our Department of the Army to see if they are going to allow an exception to policy to allow soldiers to carry excess leave into fiscal year 21.
A: HRC has acknowledged that the assignment process will continue. We have 400 people in our footprint whose DEROS is May 11th, on top of other soldiers whose DEROS is in May. There is no realistic way that when we are given the all clear that everyone is going to leave at the same time. HRC is working through the mechanics of a system where household goods and people can leave in an orderly fashion.
A: We are still working this issue and will provide a response soon. If this is an issue for you personally, please call the Commander’s Hotline, +49(0)611 143 541 3032, and this can be resolved on an individual bases.
A: Civilian personnel may telework even when a child or dependent requiring supervision is present at the alternative worksite. DoD granted a temporary waiver of policy until December 31, 2020, to allow employees to telework in this situation, and encourages DoD Components to make similar adjustments to their policies. Where an employee is teleworking and providing care to a child or dependent during duty hours, the employees must account for this time using appropriate leave as approved by his or her supervisor. For example, an employee who feeds and supervises a young child multiple times during the day will need to take leave or, if on a flexible work schedule, adjust his or her hours. The OMB memorandum noted above encourages supervisors to extend telework flexibilities more broadly to accommodate state and local responses to the outbreak, including, but not limited to, school closures.
DoD Components may also authorize alternative work schedules that allow employees to complete their tour of duty in less than 10 days if applicable. For example, a maxiflex schedule would allow an employee to meet his or her basic work requirement for a biweekly pay period on fewer than 10 days and vary the number of hours worked on a given workday. Note that changes to alternative work schedules is subject to collective bargaining.
Additional tools available to Components include advance annual leave, compensatory time, credit hours, and other leave flexibilities. Weather and safety leave would not be appropriate under these facts alone.
A: The Telework Enhancement Act of 2010 states that “each executive agency shall incorporate telework into the continuity of operations plan (COOP) of that agency.” If an agency COOP is in operation, that plan “shall supersede any telework policy.” Therefore, DoD Components should immediately review their current COOP plans to ensure that telework has been fully incorporated and that as many employees as possible have been identified as telework employees in the plan. DoD Components should also review position eligibility for telework to ensure they are maximizing the number of employees who can continue mission essential functions.
Please see Question 2 below on updated telework flexibilities.
A: Situational Telework (TS) is the type of telework to be coded for Time and Attendance purposes.
A: Yes, under the following scenarios an agency may order an employee to telework whether or not the position is telework eligible or the employee voluntarily enters into a telework agreement:
The agency includes in their COOP that employees are required to telework and the agency activates the COOP.
A pandemic has been declared by the World Health Organization and the DoD Component issues an evacuation order to an alternative worksite (e.g. home).
A: Civilian personnel returning from locations identified by the CDC as Level 2 or 3 are strongly recommended to follow the procedures identified in DoD’s Force Health Protection Guidance (Supplement 4). Employees should notify their supervisors or chain of command and seek medical advice if they get sick with fever, cough, or difficulty breathing. Supervisors should consider placing the employee on telework, and/or any appropriate leave flexibility. Please refer above to Question 2 under Telework.
A: Yes, individuals pending retirement or separation within the next 60 days are exempt, and, if entitled to a government-funded last move home, may proceed in accordance the with Office of the Secretary of Defense memorandum, “Travel Restrictions for DoD Components in Response to Coronavirus Disease 2019,” dated March 11, 2020.
A: A DoD Component may authorize Weather and Safety Leave to a civilian employee under the following circumstances:
The employee is asymptomatic of COVID-19 and subject to movement restrictions (i.e. quarantine or isolation) under the direction of public health authorities.
The employee is at higher risk to COVID-19 as identified by the CDC and not telework eligible. Please review the OMB memorandum, “Updated Guidance on Telework Flexibilities in Response to Coronavirus,” dated March 12, 2020, for more information about this scenario.
Other circumstances when an employee is not able to safely travel to or perform work at an approved location.
Weather and Safety Leave is not an entitlement and must be approved by a supervisor.
A: No, there is no cap on the number of hours that may be granted for weather and safety leave.
A: Yes. DoD Components may initiate a change in work schedule to allow its workforce to work shifts as a means to mitigate community transmission of COVID-19. In doing so, DoD Components should consult with their human resources office to evaluate entitlements to premium pay (e.g. night pay), scheduled and unscheduled overtime, and other compensation requirements. A change to shift work may also need to be adjusted in the Component’s time and attendance system. Additionally, a change in work schedules may require the DoD Components to bargain with its labor unions, if applicable.
A: DoD placed restrictions on hiring of civilian personnel to reduce the risk of transmission of COVID-19, and protect military and civilian personnel and their families, and our contract workforce from exposure. These restrictions last through May 12, 2020.
For OCONUS hiring, the Secretary of Defense’s memorandum, “Travel Restrictions for DoD Components in Response to Coronavirus Disease 2019,” dated March 11, 2020, DoD Components may continue civilian hiring actions involving Permanent Change of Station to CDC Travel Health Notice Level 2 countries for essential personnel. Hiring actions for CDC Travel Health Notice Level 2 countries for non-essential personnel who have not yet begun travel are postponed. All hiring actions for CDC Travel Health Notice Level 3 countries are postponed. DoD Components may continue hiring civilian personnel in both CDC Travel Health Notice Level 2 and 3 countries, but must not establish entrance on duty (EOD) dates if hiring for those positions are postponed. DoD Components may also continue merit promotion and other actions not requiring travel (e.g. career ladder promotions, reassignments, details)
For hiring within CONUS, the Deputy Secretary of Defense’s memorandum, “Stop Movement for all Domestic Travel for DoD Components in Response to Coronavirus Disease 2019,” dated March 13, 2020, DoD Components may only onboard civilian employees within the local commuting area. However, DoD Components may continue hiring actions but must not establish an EOD date for any actions recruiting outside the local commuting area. DoD Components may also onboard civilian employees who work remote to the installation or office provided that the neither the gaining organization nor new employee conducts any travel during the stop movement consistent with the memorandum.
However, DoD Components may request an exception to these restrictions as described in both memoranda. DCPAS is not the appropriate authority to receive requests for or grant exceptions.
A: DoD will use all means available to assist civilians who were impacted by COVID-19. Please contact your chain of command and servicing Human Resources Office for assistance.
A: Yes, there is a freeze on hiring actions that involve PCS to Level 2 and Level 3 designated locations. For Level 3 locations, all hiring actions are subject to stop movement for the next 60 days. For Level 2 locations, hiring actions for essential civilian positions that require PCS may continue as planned. Similarly, DoD Components may continue local hiring. In the United States, only candidates within the local commuting area may onboard because of DoD’s restriction on official domestic travel that lasts through May 11. As stated in the travel restriction guidance, exceptions may be granted for compelling cases where the travel is: (1) determined to be mission essential; (2) necessary for humanitarian reasons; or (3) warranted due to extreme hardship.
A: Employees who show signs of fever, cough, or difficulty breathing are directed to 1) seek
medical care right away. Before going to a medical practice or emergency room, call ahead and
tell them about any recent travel and symptoms; 2) avoid contact with others; 3) inform
supervisors and keep them abreast of any ongoing developments; 4) do not travel while sick; 5)
cover the mouth and nose with a tissue or sleeve (not hands) when coughing or sneezing; and 6)
wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to
A: Following links provide valuable up-to-date information about the current 2019-nCoV
World Health Organization (WHO):
(German) Federal Ministry of Health (Q&A English version):
Robert Koch Institute (German equivalent to Center for Decease Control - Q&A German/English
A: Employees should contact their supervisors as they may be required to report to an alternate
duty location. Telework may be authorized. If an employee who is fit for work is precluded from
working by order of the employing agency, the employee is entitled to payment of the earnings
that he or she would have received for his or her established regular workhours. In this case, the
employee will be granted administrative leave until the facility re-opens.
A: Employees may be excused from work without charge to leave or loss of pay under admin
leave. The period of being under isolation or quarantine must be reported to management without
undue delay. Management must inform the Foreign Forces Payroll Office immediately. Where
an employee is telework eligible and not ill they are required to telework during their isolation
barring exigent circumstances.
A: Employees unable to report to work due to actual infection of the 2019-nCoV will follow
standard sick leave procedures.
A: If the employee cohabits with the family member or was in contact with the infected (see
question about What is the status of an employee who is unable to report to work due to being isolated or quarantined?)
A: In addition, Art. 28 CTA II provides for special administrative leave in case the employee
has to take care of a severely sick family member. Under the current exceptional circumstances
of the ongoing Covid-19 pandemic, the provision of Art. 28, paragraph e), CTAII may
temporarily also be applied if the employee has to take care of an infected family member who
does not live in the same household as the employee. In this context, “care” also includes
necessary administrative measures for and on behalf of the infected.
Upon request and submission of proof (if requested), these employees may be given time off
with pay not to exceed 2 workdays (3 days for spouses) as admin leave. After 2 days (3 days for
spouses), the employee must be charged annual leave or LWOP.
A: Employees and managers are directed to follow the instructions of the Public Health
Command and German health and safety authorities as applicable. Health authorities in
Germany may impose strict controls on travelers coming from areas at risk. German authorities
may impose health checks and require hospitalization for infected persons.
A: The employer has the right to determine content, place and time of work performance (right
to direct/“Direktionsrecht”) at his reasonably exercised discretion as long as employment
contract, shop agreement, tariff agreement or laws do not guarantee specific work conditions.
Therefore, management has the flexibility to modify work schedules temporarily, especially in
However, if the work schedules of the entire workforce need to be changed permanently, the LN
works council’s concurrence is required.
A: LN employees cannot be directed to perform telework at home. The employee could be
directed to perform telework at an alternate worksite, a location away from the regular worksite
that has been approved for the performance of assigned official duties (for example, satellite
office at a different garrison). However, after establishing a corresponding mutual telework
agreement, telework at a home office would become an option for the LN.
A: Management can temporarily release the employee from his/her duties. If an employee who is
fit for work is precluded from work by order of the employing agency, the employee is entitled
to the payment of earnings that he/she would have received for his/her established regular
workhours. In this case, the employee will be granted admin leave until the garrison re-opens.
A: The CTAII does not cover mandatory closures of school and daycare facilities by official German health authorities („Gesundheitsbehörden”). Generally, it is the employee’s responsibility to organize childcare.
However, as the current school and daycare closures are ordered as a preventive measure by public authorities and are therefore beyond the employee’s influence, they constitute special personal hardship for employees with small children.
Management should first make use of previous year’s leave, comp-time, and other work flexibility options (e.g. telework, home office). Only if such options are not available or have been exhausted may management authorize extraordinary admin leave for childcare purposes for up to 10 workdays with continuation of pay provided all of the following prerequisites are met and documented:
1. Actual closure of a community facility, like public schools, daycare centers, kindergartens parent-child initiatives or similar facilities in response to the 2019-nCoV spread.
2. The children affected by said closures are 12 or younger.
3. Alternative childcare for the child/children cannot be obtained (e.g. single parent).
4. There are no official/operational reasons precluding the granting of such leave.
Extraordinary admin leave request (AE Form 690-99G, SECTION B - ABSENCE WITH PAY) with the corresponding justification (special personal hardship due to 1-4 situation) needs to be submitted to the timekeeper after coordination with the supervisor. In case annual leave has been transferred into this calendar year, such leave must be taken before the above-mentioned extraordinary admin leave can be granted (AE Form 690-99G, SECTION A – ANNUAL LEAVE).
A: Soldiers should work with their chain of command to get an ETP and civilians should work with their HRO. The ETP will allow the Transportation office to prioritize appointments. This situation falls under the guidance of ALARACT 026/2020 paragraph, 4.A.8.B. (Extreme Hardship). The Soldier may request a Hardship ETP to continue movement, for reasons including, but not limited to, shipment of HHG and POV and/or loss of housing due to selling homes or ending leases.
A: Unless the personnel is tested there is no way to know definitively if anyone you come in contact with has COVID-19. That is why the practice of social distancing and cleanliness, such as washing hands and cleaning work surfaces, is being repeated daily by health care works and our military leaders. Contact with other is almost unavoidable however, we can put ourselves in the best position possible by practicing social distancing and cleanliness.
A: We are examining our vacancies in our Army hotels and communicating directly with our Air Force partners to make sure we don’t have displaced personnel. From the Army perspective, at this point, we are clearing up 24 Army family dwellings to make sure they have a place to go, and make sure it is done in a dignified manner. Making sure that [the dwellings] are clean, temporary furniture is up to standard, and to make sure it meets the needs for our Army families, that is absolutely paramount.
Please communicate with your Chain-of-Command if you are in this position or call the Commander’s Hotline, +49 (0)61 114 3541 3032. There are 10 day extensions for TLA in place right now and there is no cap on the number of extensions you can get. Our intent is to take care of our families and not let their TLA expire.
A: Mail is continuing to move throughout the KMC area as well as throughout Europe, Atlantic Resolve, and other areas. Yes, delivery times may be longer – but the mail never stops, it is either delayed or rerouted. Border closures in Italy and Poland required some work-arounds, but the TSC’s Postal Team in the 1 HRSC and the SPO shop were able to solve this problem and delivery continues. In Poland, the Warsaw terminal closed last week, but this has been solved by flying it into Frankfurt and trucking it to Poland.
A: Depending on the reason for travel, for example sightseeing or to eat at a restaurant, it may not fall under the guidelines of the Policy letter put in place by Maj. Gen. Mohan. We urge people to really think about their reasons for travel and avoid as much unnecessary travel as possible.
A: USAREUR is taking a proactive approach to curtailing the coronavirus update, including
certain closures for on base installations and limiting congregation for employees and their
families. These precautionary measures are location specific and employees are encouraged to
monitor email activity and check the Army website specific to their post for any announcements.